"That is AMAZING customer service.
Thank you! You now have a customer for life!"
- B. Kelly, PA
"Wanted to let you guys know how EXTREMELY
impressed I am with your store. I received my order two
days after placing the order and it arrived before Christmas....something
I wasn't expecting. Rest assured I will be ordering all
of my wireless/mobile products from you in the very near
future. Thanks again...and Happy New Year to you."
- P. Mondor, MD
"Thanks for the quick response. I was
looking at four days myself. I suppose we will have to see
next week. Good o'l holiday may be a possible factor..lol.
Your company has been great to work with. I am sending some
co-workers to your company for accessories for there treos.
Thanks for the help, kindness and quality of products. Have
a great holiday."
- R.Reiser, TX
"Thank you very much!!! I sincerely
appreciate your high level of customer support."
- Neva, KY
"Thanks for getting back to me. There
is no need to apologize. I have been very impressed with
your customer service and am definately looking forward
to using you company again."
- Jeff, PA
"I purchased the Blackberry 8700c Flip
Case by Krusell. It is Fantastic and Thank You for producing
such high quality products. The leather, the snap and all
the hardware are tough and totally dependable. Thank You!"
- S.Graves, Canada
"The new cable works great. Thanks
for the quick email and actions response. This is superior
customer service. Thanks!"
- D.Herman, MN
"I really appreciate the service you offer. The internet
sometimes can be a faceless place to make business. People
like you make this world a better place. Looking forward
for future business."
- M. Bélanger, CA
"I wanted to send you a word of thanks! I recently
placed an order with you for some accessories for my new
Treo 700. Your selection is great, the website is easy to
navigate (I knew exactly what I wanted and didn't have to
browse page-by-page to find it), prices are competitive,
and considering you are in NY - wow, FAST shipping to clear
across the country! When I received the merchandise, it
was packaged well and the quality of the products were exactly
as advertised. Thanks again, you have earned my trust and
respect as a vendor. I look forward to doing more business
with you in the near future."
- T.Carlson, WA
"I received the replacement case today, and shipped
the incorrect one back to you with the return label. The
hotel I am staying at said it would be in tomorrow's mail.
Thank you again for the incredible service and the extra
effort to get the right case to me in time before I left."
- J. Sauer, TX
"I wanted to commend you on the fantastic
service. Thank you, and I will definitely recommend you
to others! "
- W. Minifie, MI
"Thank you so much. I received it on Friday and it
works just great. I didn't pay for express delivery and
was expecting to wait at least another week. Thanks for
treating your customers so good! I will definitely use your
store again in the future."
C.Fletcher, MD
"It arrived today!! 4 days from the order date, and
I couldn't be farther away from you and still be in the
continental US! Thank-You for the great service!"
- M.Rail, WA
"Thank you so much for the speedy delivery on the
replacement screen protectors! Your company is certainly
on my list of preferred vendors because of your great customer
service. (And you may quote me :^)"
- D.Lawson, MD
"Thank you for your prompt reply! I appreciate your
proffesionalism and responsibility to handle this matter.
Knowing that you representing ExtremePDA.com handled matters
promptly and proffesionally, it makes me a faithful customer
to you and ExtremePDA.com. Keep up the good work!"
- A.Garrido, VA
"Just writing to let you know that I did receive the
replacement PDA case you sent. Thank you for standing behind
your products, and for the quick service. As I mentioned,
your site is bookmarked for future business."
- J.Drahos, WI
"I am extremely impressed with your quick response
and excellent customer service. I'll use Extreme PDA in
the future!"
- A.Cottongim, IN
"I truly appreciate a company that shows concern for
the customer - a rare commodity in today's world of impersonalized
service and quantity-over-quality philosophy. From my many
years in the military I have seen too much emphasis on negativie
behavior instead of positive, so I try to pass on good words
when I feel they are appropriate. If you could give me the
name/e-mail of your supervisor (or higher) I would like
to send my sincere thanks for a company whose policy allows
for such circumstances to be corrected and also give you
personal credit for handling this situation in a totally
professional and expeditious manner."
- C. Michalski, KS
"Thank you so much...it was nice doing business with
you guys...I'll definitely refer your company to my friends"
- C.Ricafort, NY
"I am VERY happy with the cell phone cases that I
purchased from extremepda.com. They are exactly what I wanted,
and yours was the only company where I could find what I
was looking for. Thank you so much!"
- R.Gergely, IA
"Thanks John. That's great customer relations. Will
come back to you for my next purchases. You've made a loyal
customer!"
- M. Luttrell, CA
"I appriciate the service alot. I will be highly recommending
your company, even more than i have."
- M.Bloom, CT
"Thanks for a quick turnaround time! I can’t
believe I received it this quick. This is our second order
with you and I’m extremely impressed with your site
and ease of order. I found you doing a Google search to
replace the charger for my boss’s Tungsten T3 (Palm
was of no help!) and have already recommended you to those
who need accessories for their PDA’s both new and
the old."
- C.Coyne, VA
"Geesh.. you are too good.. ok, here is my counter
offer.. I will order what I need, pay shipping the whole
kabam, and feel really good about doing business with someone
that answers my e-mails, is personable and has a customer
oriented attitude. You made my night and I wouldn't take
one cent off the $'s that you so richly deserve. Thanks
a million.. off to order!"
- L.Fischl, FL
"Thanks for ultra fast delivery on my pda case - and
thank you for the kind gift of screen protectors! You are
saved in Favorites for next need, and recommended to friends."
- R.Berger, WA
"I wasn't too happy with the price I paid for my PDA
case, with shipping costs and US dollar conversation...
but I could never complain about the service from you 'guys'-
Fantastic!! I received my case today only a week after I
ordered it. Well done! I'll be back!!"
- R.Horgan, Western Australia
"Wow! I'm absolutely loving the quick customer service!!!!
Thank you so very much for the immediate response and I
look forward to the product. Lucky for you guys, Sprint
AND Verizon are "lunchin' " on having accessories
available to customers who carry this particular phone."
- L.Walker, CA
"I want to thank you for standing behind the products
you sell. Although I do not buy cases on a daily basis,
when I need a new case for a cell phone or pda accessories,
I will certainly use extremepda.com. I work in IT, and people
are always asking me where to get "tech" deals.
I can easily recommend extremepda.com for their quality
products, fair prices and excellent service. Thanks!"
- D.LaBerge, MI
"That's pretty awesome service! I appreciate you getting
it out so early for me."
- J. Haig, MO
"I just wanted to take a moment to compliment you
on the quality and functionality on my hard case I ordered
for my Palm T/X from you. This was my first time using your
site so I was a little apprehensive about ordering from
a site that I never ordered from before, but your web site
was very user friendly. I was immediately impressed by the
price for your Palm cases. I had did some comparative shopping
for hard cases for my Palm T/X and the general price range
was $40.00, so when I saw your price of $24.95 I was happy
but suspicious. Your claim of total functionality inside
the case had me skeptical, but it is true I can charge my
PDA, enter data, have access to my stylus, use my secure
digital card all without taking my PDA out of the hard case.
I have had other hard cases for my previous palms and at
some point either to get the stylus, to charge it up, etc
you had to remove it from the case.
In this era of everyone is critic and are always willings
to write about the negative, I wanted to write and say how
happy I am with your product and that I will be using your
site again in the future and will be referring my friends."
- A.Hannon, NY
"I would like to thank you for the GREAT service!
There are a few internet companies that really stand out—and
yours is one of them."
- K. Peeples, AZ
"I don't have a problem or request, just wanted to
thank you for putting up detailed pictures of the products
you sell from every angle. it's surprising that very few
companies show no more than a front and back view, leaving
you to guess what the rest looks like."
- A. Clemens, CA
"Now that's what I call service!"
- R. Anker, CA
"I received the package today. This case is fabulous
and JUST what I wanted. Also, you have been exceedingly
generous in adding the various extra clips for me to use.
I am very glad you recommended the large spring clip, however,
because it is going to be very useful and perfect for me
to use with my scrubs at work. Again, I am totally impressed
with your help and generosity. I will be telling others
I work with (who also have PDAs) about you. I hope they
will avail themselves of your products also."
- R.Perlstein, NC
"You are awesome! I can't tell you how many times
I have contacted "support" email addresses on
webpages and get no response. Your response is not only
very timely, it is always coupled with a sure solution.
I appreciate your support and I will recommend ExtremePDA
to all my friends! I hope you'll share this email with your
supervisor with my appreciation for having such a quality
support manager! "
S.Reel, GA
"Good to see you are focused on customer service;
don't see much of that these days and I feel you went beyond
a standard response."
- J. Mutchler, PA
"I just spoke with you regarding my order and you
kindly said that I could ship it back. I had broken the
belt clip on my grinder gear pda holder. Thank you for saying
you will send one to me. This type of customer service ensures
that I will search your site first for neat stuff!"
- A. Ternell, IA
"Thanks so much for your quick reply and follow up.
I've already let one of my co-workers know about your terrific
customer support. I'll certainly be shopping with you again..."
- T. Fremont, CA |